This shows a list of all the guests who hold a booking for a check in.
·         You  can choose to see more information through the column chooser and save a separate view for Pre-Arrival , In House and Check Out guests
·         Apart from refresh, expand and collapse option, you can also change the number of days for which you can see the Pre Arrival information. Refer to the screen shot below.

·         To send an instant message to all your pre-arrival guests, just click on the icon shown below.

·         You  can send messages to single or multiple guests from this list
·         With the use of control and shift keys a user can select the desired number of guests
·         Right click and choose ‘send message’
·         Follow the same steps as shown for In-House guests